PRIVACY POLICY

At rowoon-service.com (the "Website"), we value your privacy and are committed to handling your personal information responsibly and transparently. This policy explains how we collect, use, store, and share your data, and outlines your rights under the EU General Data Protection Regulation (GDPR). It also includes our use of cookies.

Please read this policy carefully. If you have any questions or want to exercise your rights, contact us at: [email protected].

Scope

This privacy policy applies only when you visit or use our Website. It does not cover third-party websites or services you may be redirected to.

Collection of Personal Data

We collect your personal information when you provide it directly (e.g., when using the Website or contacting us), when using our services or filling out forms and through technical data collected automatically (like your IP address or browser type).

Categories and Use of Personal Data

We use your data for several purposes, based on legal grounds like legitimate interests, your consent, or to fulfill a contract. These include:

• Server Log Info: We collect information like IP address, browser, location, and how you navigate our site. This helps us ensure the Website works properly.
• Profile Details: This may include your name, email, phone number, address, gender, or other personal info you provide. We use it to run the site and serve relevant ads.
• Communication Records: We keep records of emails, metadata associated or support queries to respond to you and improve service.
• Notifications: With your permission, we send you promotions and newsletters. You can opt out anytime. Some of this info may be shared or sold to partners to send you marketing content.
• Other Data: We may also use your data for fraud prevention, legal compliance, or in legal proceedings when necessary.

Please note that if you choose not to provide required information, we may not be able to offer some services.

Disclosure and Sharing of Personal Data

We may share your data with:

• Corporate Affiliates: Subsidiaries and affiliates, where necessary, to fulfill legitimate business purposes.
• Professional Advisors: Insurers, legal and financial advisors for risk management and legal proceedings.
• Regulatory Authorities: To comply with legal obligations or respond to official investigations.
• Third-Party Service Providers and Marketing Partners: To facilitate service delivery, marketing efforts, and communication services.
• Acquiring Entities: In the event of a merger, acquisition, or asset sale, personal data may be transferred to the successor entity.

Data Transfers Outside the EEA

If your data is shared with partners outside the European Economic Area (EEA), we ensure it is protected through by legally binding agreements incorporating the European Commission's Standard Contractual Clauses to ensure an adequate level of data protection.

Your Rights Under GDPR

As a data subject, you are entitled to:

• Access: Obtain confirmation and a copy of your personal data held by us.
• Rectification: Request correction of inaccurate or incomplete personal data.
• Erasure: Request deletion of personal data no longer necessary or processed unlawfully.
• Restriction: Request temporary suspension of processing under certain conditions.
• Data Portability: Receive your data in a structured format and transmit it to another controller.
• Objection: Object to processing based on legitimate interests, especially for direct marketing purposes.
• Withdraw Consent: Revoke consent at any time without affecting prior processing.

We are committed to responding to such requests in a timely and effective manner.

Data Retention

We keep your data only as long as needed for the reasons we collected it. After that period, we will retain data only in accordance with our internal retention policies aligned with regulatory obligations or as long as required to defend against potential legal claims.

Cookies

We use cookies to enhance your experience. When you visit our site, we will ask for your consent. For more details, check our Cookies Policy.

Amendments to This Policy

We may update this privacy policy periodically. New versions will be posted on our Website.