User Agreement

This agreement outlines the terms and conditions under which you may use the tools and features offered via rowoon-service.com (referred to as the "Platform" or "Site").

As a visitor or registered user ("you", "your", "User"), you are granted access to the Platform to create, manage, and share surveys, subject to compliance with this agreement.

Please ensure you read and understand these terms before utilizing any services. Access to and use of the Site is only allowed if you agree to all terms stated herein, including any policies and updates published from time to time. By using any part of the Platform, you confirm your acceptance of these conditions. If you do not accept them, you are prohibited from using the Site or any services offered through it.

If we modify this agreement and you continue using the Site afterward, it will be understood that: a) you have reviewed and accepted the updated version; b) you acknowledge your independent evaluation of the service, without reliance on guarantees or promises not explicitly stated herein; c) you confirm that you are legally permitted and duly authorized to enter into this agreement, and you will continue to meet all the eligibility and compliance requirements for access and usage.

1. Services Offered

1.1. Through this Platform, users can generate and deploy custom surveys.

1.2. To fully use the Platform and services, you must register an account. You agree to provide accurate information and keep your details current to ensure we can contact you regarding any issues, updates, or notices related to your account.

1.3. You must not disguise your identity or use fake credentials at any point. We may restrict access until your details (e.g., email address) have been successfully verified.

1.4. You are entirely responsible for all activities conducted under your account and for safeguarding its security, including keeping your password confidential. Protect your login credentials and notify us immediately of any unauthorized access or security issues. If we suspect a breach, your account may be suspended or disabled.

1.5. You may choose to monetize your landing page using third-party services. This is your own decision and subject to your arrangements with the external provider. We are not involved in nor responsible for these third-party services or any related consequences.

1.6. We reserve the right to accept, decline, or revoke any account registration or access at any time, for any reason, without notice. We may also edit or reclaim account-related information as we deem necessary.

1.7. Any complaints or disputes must be raised within five calendar days since the event. Claims made later may be disregarded, and the services rendered will be considered final and billable.

1.8. We may change, limit, suspend, or terminate all or part of the Platform or its services at any time without obligation to notify you or provide a reason.

1.9. If we determine that you have breached these terms, we may immediately deactivate your account, restrict access to services, and retain any account balances without liability or obligation. Any violation of laws or these terms will be treated as a material breach.

2. Third-Party Integrations

2.1. You understand that when you interact with features, services, or products offered by third parties through or beyond our Platform, their terms will apply. These terms cover only the services and access provided directly via our Site.

2.2. We do not review, manage, endorse, or verify third-party websites, services, tools, or content accessible through links or references within our Platform. If you engage with external providers, your interactions are entirely your responsibility.

2.3. We make no promises or guarantees regarding third-party platforms, including their availability, safety, or accuracy, and we are not liable for any resulting damage or loss. Engaging with them is done solely at your own risk.

2.4. We are not to be considered a party in any transaction, communication, or dispute between you and any third-party service, even if we benefit from that relationship financially.

2.5. If issues arise involving any third-party service, you must contact the relevant provider or administrator directly.

3. Usage Rights and Intellectual Property

3.1. You receive a limited, non-exclusive, non-transferable license to access and use our Platform, services and their contents solely to develop and manage surveys, provided you comply with this agreement in full.

3.2. Our Site may feature information, images, videos, text, software, music, multimedia, code, data, and other materials ("Content") protected under intellectual property laws. You agree not to infringe these rights.

3.3. All rights to the Platform, services, and Content are reserved unless explicitly permitted in this agreement. Except where specifically allowed:

• you may view and access Content for personal use only during your authorized access period;
• you may not alter, reproduce, distribute, reuse, create derivative works, publish or profit from the Site, servies, Content without express permission, nor remove or alter copyright or proprietary notices;
• you acquire no ownership rights by downloading or storing Content;
• some Content may be owned or licensed by our partners, who retain additional rights.

3.4. All rights not granted herein remain with us or third-party owners. Use of trademarks or logos on our Platform does not imply a license to use them elsewhere.

3.5. Where AI features are made available, you maintain rights to content you input and outputs you generate. However, you accept that results may be flawed, repeated, inaccurate, or legally sensitive.

3.6. Any material you submit or transmit to us (e.g., via uploads, messages, feedback, etc.) grants us and our affiliates a global, perpetual, royalty-free right to use, modify, reproduce, publish, or distribute that material. You also confirm that you own or have permission to share such content and that individuals shown in it (if any) have given their consent.

4. Restrictions on Use

4.1. We enforce strict rules prohibiting activities such as or linked to arms dealing, terrorism, criminal or sanctioned organizations, racist, pornographic, extremist, or pressure groups, money laundering or terrorist financing, embargoed trade, political or hate groups, or unlicensed financial activity.

4.2. The Platform, services and Content must not be used, amongs other, to: a) break the law or enable unlawful behavior; b) violate intellectual property rights; c) distribute harmful, defamatory, or obscene material; d) harass or discriminate against others; e) deceive, defraud, or mislead f) spread malware, spam, or misleading information; g) collect personal data without consent; h) circumvent security controls or limits; i) host the Content on unapproved or inappropriate sites; j) use our services for purposes beyond survey creation without written approval.

4.3. We may immediately terminate or suspend your access if we believe you are involved in any prohibited activities.

5. Assurances and Declarations

5.1. Your hereby confirm and agree that:

• You give us an irrevocable non-exclusive right to use your email, full name, phone number and any other information provided by you under this agreement for the purposes governed by this agreement, including for your access and use of the Platform, services and Content;
• You give us an irrevocable non-exclusive right to transfer to our partners and third party service providers your email, full name, phone number and any other information provided by you under this agreement for the purposes of executing this agreement and/or for contacting you for the promotion and marketing of their products and services;
• You will promptly respond to all communications, in no event later than within 48 hours, whether in text, email, phone or any other form;
• You will notify us promptly of any changes to your email or of any other information submitted by you;
• You have the right, power, and authority to enter into this agreement and to receive access and use of the Platform, services and Content as per this agreement;
• Your access and use of the Platform, services, Content will be in strict compliance with this agreement;
• You will at all times comply with all applicable laws and regulations, including, without limitation, all applicable laws regarding online conduct and acceptable content, licensing, privacy, data protection, the transmission of technical data exported from the country in which you reside, the use or provision of financial services, notification and consumer protection, unfair competition, and false advertising);
• You and/or your website(s) and/or landing page(s) are not involved in any illegal activities and/or in any advertising or marketing practices that are deceptive, misleading or fraudulent;
• You are fully responsible for the content available on your website(s) and/or landing page(s), and any harm resulting from that content. It is your responsibility to ensure that your website(s)'s and/or landing page(s)'s content abides by applicable laws and this agreement;
• You will add and/or your website(s) and/or landing page(s) must include an affiliate disclaimer that clearly indicates the purpose of your website(s) and/or landing page(s) if you use the monetization service and/or utilize affiliate marketing and/or monetize traffic through advertisements;
• Your website(s) and/or landing page(s) are content-based (not simply a list of links or advertisements), fully functional at all levels (no "under construction" sites or sections) and complies with the applicable legislation;
• Your website(s) and/or landing page(s) are in compliance with all applicable laws and this agreement, and does not contain or promote, nor links to another website that contains, libelous, defamatory, abusive, violent, prejudicial, obscene, infringing, sexually explicit or illegal content, including copyright ownership infringements and unlawful use of intellectual property;
• Your website(s) and/or landing page(s) do not contain any sexual or erotic material that depicts persons under the age of eighteen (18) (or the legal age permissible) or in a manner that suggests that they are under the age of eighteen (18) (or the legal age permissible);
• Your website(s) and/or landing page(s) do not contain any pornographic, racial, ethnic, political, software pirating (e.g. Warez) or hacking, hate-mongering, or otherwise objectionable content;
• You will not act in any way which involves reverse engineering, decompiling, disassembling, deciphering, or otherwise attempting to derive the source code for the services or any related technology that is not open source;
• You own or have legal rights to use and distribute all content, copyrighted material, trademarked materials, products, and services displayed on your website(s) and/or landing page(s);
• Your servers support the receipt of services. We take no responsibility for all the consequences in the event your servers cannot support the traffic directed to your website(s) and/or landing page(s);
• You will act in a legal, ethical manner and maintain the highest degree of professionalism and standards of integrity, honesty and responsibility when accessing and using the Platfrom, services and Content and you will not engage in any illegal activity in accordance with all applicable laws;
• You will fully comply at all times with all reporting obligations imposed by all jurisdictions and applicable laws, guidelines, regulations, etc. in regards to and/or related to your website(s) and/or landing page(s) and its/their operation, surveys, online advertising and all activities contemplated, initiated, ongoing, performed, executed, completed from/via your access and use of the Platform, services, Content;
• You will not act in an unlawful, harmful, threatening, defamatory, offensive, harassing manner or in other similar way that may disrepute and/or harm/damage in any way the name, goodwill and reputation of the Platform, services, Content, their operation, owners, operators;
• You will not make any defamatory remarks and/or any untrue statements or claims about or on behalf of the Platform, services, Content and/or their operators;
• If instructed to do so, you will immediately remove and discontinue the use of the Platform, service, Content;
• If you are notified that fraudulent activities may be occurring on your website(s) and/or landing page(s), which are not stoped immediately upon our request, then you will take full responsiblity for all associated costs and legal fees resulting from such fraudulent activities;
• There can be no recourse to legal action and if any errors or undesirable results occur the operator of the Platform, services and Content shall and will not be responsible for losses and you will not be compensated;
• We do not check or control the activities or contents at your website(s) and/or landing page(s) and you are solely and entirely responsible and liable for all activity which is in breach of this agreement;
• We do not check or control the activities or contents of third-party websites involved and/or related to your use of the Platform, services, Content and you are solely and entirely responsible and liable for all activity undertaken by you in relation to those third-party websites, contents, activities;
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Platform, services, Content without our express written permission.

5.2. Any breach of these representations may result in immediate suspension or cancellation of your account without notice.

5.3. These assurances and declaration continue for one year after your use of the Platform, services and Content ends.

6. Data Privacy

6.1. Your personal data will be handled according to our Privacy Policy incorporated into this agreement. By using the Platform, you consent to our data processing as per the Privacy Policy and the placement of cookies for performance and functionality.

6.2. You confirm that your own sites or pages linked to our services comply with all applicable privacy regulations, including cookie and data consent laws. You release us from liability for any failure on your part to meet legal privacy standards and requirements.

7. Limitations and Legal Disclaimers

7.1. We are not responsible for outdated, incorrect, or incomplete content on the Platform, services and Content. They are provided "as is" without any warranty. Use is at your own risk. We do not guarantee continuous, timely, secure, or error-free access to the Platform, services and Content. Access and/or use of the Platform, services and Content may be paused, modified, or terminated at any time without notice or liability. We are not liable for mistakes made by users or third-party partners or for reliance on Content.

7.6. To the entent permitted by law, we and our third-party providers are not liable and we disclaim all warranties, express or implied, including for indirect or consequential damages, including for non-infringement, merchantability, fitness for a particular purpos, loss of profits, business, or data, even if we were warned such damage could occur.

8. Indemnification

8.1. You agree to defend and indemnify us and our partners, affiliates, officers, and employees against any claims, damages, or costs, including legal fees, arising from your use of the Platform, services and Content, violation of this agreement or third-party rights.

9. Termination Policy

9.1. We may cancel your access and use of the Platrform, services, Content at any time, with or without reason, and without prior notice. This agreement terminates immediately upon your breach, our suspicion of non-compliance, or either party's insolvency. Your obligations and liabilities survive termination.

10. Force Majeure

10.1. We are not liable for events beyond our control (e.g., natural disasters, technical outages, wars, strikes, pandemics, etc.) which may cause interruptions or cancellations to the Platform, services, or Content. We reserve the right to modify or suspend services in such cases without obligation or compensation whatsoever.

11. Entire Agreement

11.1. This agreement represents the full agreement between you and us, superseding all prior agreements or communications. If part of this agreement is found to be invalid, the rest remains in effect. Ambiguities in these Conditions will not be construed against the drafter. We do not waive any rights by failing to enforce them.

12. Modifications

12.1. We may update this agreement at any time. Continued use of the Platform, services, Content after changes constitues acceptance of the updated terms and agreement. We may discontinue or change the Platform, services, Content at our discretion without notice or liability.

13. Jurisdiction

13.1. This agreement is governed by the laws of Cyprus. Cyprus courts have exclusive jurisdiction over disputes arising from these Conditions. We retain the right to take legal action in other appropriate jurisdictions as needed.

14. Final Provisions

14.1. Communication under this agreement must be in English, in writing and and delivered in person, by email, or by registered mail to [email protected] for us and your provided email(s) for you.

14.2. Section titles are for convenience only and do not affect interpretation or terms of this agreement.

14.3. The relationship between you and us is one of independent parties, not employment or partnership.

14.4. We may transfer our responsibilities under this agreement; you may not do so without permission.

14.5. You agree that you are not relying on any promise or statement not explicitly included in this agreement.